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Care Transition Manager Social Worker Lead in Dallas, TX at Texas Health Resources

Date Posted: 12/21/2018

Job Snapshot

Job Description


Texas Health Dallas seeks to hire a Care Transition Manager Social Worker Lead
to work Full-time at (Texas Health Dallas Hospital).
 
The address is (8200 Walnut Hill Lane Dallas, TX 75231)
Salary range is Min. $22.37/hr to Max. $43.47hr – based on relevant experience
 
 
Work Schedule 
• (Full-time 40 hours weekly)
 
 
Responsible for ensuring patients are timely and effectively transitioned to appropriate levels of care.
Responsible for assisting patients and family with support activities that address the many needs related to care transitioning.
As a Lead, is responsible for basic oversight of departmental activities as well as monitoring of work performance of the department.
Assures staff documentation is completed per guidelines as evidenced by appropriate monitoring techniques and staff are coached as needed.
Assists CTM Leadership implement practice changes successfully.
Reports pertinent quality/risk issues to appropriate individuals, departments and/or committees in a timely manner.
Participates on performance improvement teams as appropriate.
Collaborates with the physician advisor as needed.
Participates in hospital/medical staff meetings to review patients meeting criteria related to high dollar/ extended length of stay and/or difficult placement; seeks assistance from CTM leadership as needed.
Assists CTM leadership to balance schedules to meet department needs.
Resolves daily staffing issues seeking assistance from CTM leadership as needed.
Demonstrates a positive problem-solving attitude to staff, physicians and peers. Able to negotiate optimal resolution of issues.
Assists CTM leadership to remedy actual vs. expected customer satisfaction performance gaps as needed.
Discusses patient, staff, physician, and other department complaints with CTM leadership and follows up with a written report submitted within 24 hours as needed.

Qualifications


The ideal candidate will possess the following qualifications
  • Master’s Degree in Social Work is required
  • 3 years social work experience required
  • 1 year acute care hospital experience required
  • Supervisory background is preferred
  • Recent experience in acute care hospital preferred
  • LMSW - Licensed Master Social Worker upon hire is required or
  • LCSW - Licensed Clinical Social Worker upon hire preferred and
  • CPR - Cardiopulmonary Resuscitation upon hire required and
  • ACM - Accredited Case Manager upon hire preferred or
  • CCM – Certified Case Manager upon hire preferred
 
Skills

Working knowledge of medical necessity criteria preferred
Knowledge of Microsoft Outlook and Office (Word, Excel)
Customer service skills
Ability to engage in complex clinical decision-making
Strong oral and written communication skills
Strong commitment to interdisciplinary collaboration and communication
Strong skills in the preparation of clinically pertinent medical record documentation
Critical thinking and analysis skills and conflict resolution skills
Psychosocial and crisis intervention skills
Position requires flexible scheduling, including weekend and evening shift work as necessary
Ability to prioritize and meet deadlines.
Preferred experience with electronic health record and automated case management systems.
Individual must be self-directed and goal/outcomes/measurement driven.
 
 
Why Texas Health Resources?
 
Texas Health Presbyterian Hospital Dallas is an 898-bed, Magnet-designated hospital and recognized clinical program leader, having provided compassionate care to the residents of Dallas and surrounding communities since 1966. A full-service regional referral center, Texas Health Dallas has approximately 3,500 employees and 1,100 physicians on its medical staff, and offers a full range of services, including cancer care, cardiology, neurosciences, orthopedics, senior care, women's services and a renowned Level III neonatal intensive care unit. Texas Health Dallas has been recognized as a U.S. News and World Report Best Hospital in multiple specialties and is an accredited Cycle IV Chest Pain Center by the Society of Chest Pain Centers. The hospital is also a Bariatric Surgery Center of Excellence, a certified Emergency Stroke Care center and was named “Best Place to Have a Baby” in Dallas County in 2012.We invite you to join us in furthering your career and our accomplishments and philosophy of excellence. -Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

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